JVZoo Processing Services allows approved sellers to have JVZoo process payments on eligible products.
Both the seller account and each product must be reviewed and approved before payments can be processed through JVZoo Processing Services.
Applying for JVZoo Processing Services
JVZoo Processing Services is available to sellers who apply and are approved.
To submit an application:
- Log in to your JVZoo account.
- Navigate to My Account > Payment Profiles > Sellers.
- Locate the JVZoo Processing Services section.
- Click Apply Now.
- Review each section of the application and provide the requested information.
- Sign the application using the legal name listed on your account.
- Submit the application for review.
Applications are reviewed by JVZoo Management and approval is not guaranteed.
If your application is approved, you will receive a notification within your JVZoo account prompting you to review and agree to the JVZoo Processing Services Terms and Conditions.
Once the terms have been accepted, you can begin requesting JVZoo Processing Services for eligible products.
Enabling JVZoo Processing Services on a Product
After your seller account has been approved and the JVZoo Processing Services Terms and Conditions have been accepted, you can request JVZoo Processing Services for individual products.
To enable JVZoo Processing Services on a product:
- Go to your Seller Dashboard.
- Create a new product or edit an existing product.
- Select the Payment Processors tab.
- Choose I would like to apply to use JVZoo as the Processing Services for this product as the payment processor.
- Save your product.
Your product will then be submitted for compliance review.
Product Review Requirements
Products submitted for JVZoo Processing Services are subject to a more detailed compliance review than standard product approvals.
Products may be approved or denied based on compliance, risk, and business considerations.
All products utilizing JVZoo Processing Services must include the required disclaimer on the sales page.
If the required disclaimer is missing, the product will be denied.
If your product is denied, you will receive a compliance checklist outlining the items that must be corrected before resubmission.
After Product Approval
Once your product is approved, you can begin accepting payments through JVZoo Processing Services.
Sales processed through JVZoo Processing Services will appear in your JVZoo account and your JVZooPay balance.
You can:
- View transactions from your Seller Dashboard
- Monitor sales activity
- Process refunds when appropriate
- Withdraw available funds according to your JVZooPay level and release schedule
Processing Fees
Transactions processed through JVZoo Processing Services are subject to the fees disclosed during the application and onboarding process.
In addition to standard processing fees, transactions may also be subject to pass-through fees charged by payment processors, card networks, banks, and other third-party service providers.
Examples may include:
• Cross-border processing fees
• Tax remittance fees
Please note that certain pass-through fees may not be refundable, even if the underlying transaction is later refunded.
For additional information regarding refunds and fees, please see our Refund Processing Fees article.
Chargebacks and Dispute Prevention
Sellers are responsible for maintaining acceptable refund, dispute, and chargeback rates.
Accounts or products with elevated chargeback, dispute, or return activity may be subject to:
- Increased processing rates
- Additional reserves or risk controls
- Removal from JVZoo Processing Services
Chargeback Fees
Chargebacks incur a $49 fee regardless of whether the seller disputes the chargeback or ultimately wins the dispute.
This fee is charged by the payment processor and is not retained by JVZoo.
Chargeback Prevention
JVZoo utilizes chargeback prevention services that can provide advance notice when a chargeback is likely to occur.
When an alert is received, JVZoo may proactively issue a refund to prevent the chargeback from being filed.
In these cases, a reduced $23 chargeback prevention fee may be charged instead of the standard $49 chargeback fee.
This process helps reduce overall risk and helps protect both sellers and JVZoo's payment processing relationships.
Seller Responsibilities
When using JVZoo Processing Services, sellers are responsible for:
- Delivering the products and services sold
- Maintaining accurate sales and marketing materials
- Providing clear customer support contact information
- Responding to customer inquiries in a timely manner
- Honoring applicable refund policies
- Maintaining acceptable refund and dispute rates
Providing prompt and effective customer support can help reduce refunds, disputes, and chargebacks.
Refund Authority
By using JVZoo Processing Services, you acknowledge and agree that JVZoo reserves the right to issue refunds without seller consent.